Shipping policy

Shipping Policy – FORVELI

This Shipping Policy describes how orders are processed, shipped, and delivered by FORVELI to customers worldwide.

By placing an order on our website, you agree to the terms outlined below.

1. International Shipping

FORVELI offers international shipping to multiple countries around the world. Shipping availability may vary depending on the destination.

2. Order Processing Time

  • Orders are processed within 3 to 7 business days after payment confirmation.

  • Processing times may be extended during peak seasons, promotions, or holidays.

Please note that processing time is separate from shipping time.

3. Estimated Delivery Time

  • Estimated delivery time ranges from 7 to 30 business days, depending on the destination country and shipping method.

  • Delivery times are estimates only and may vary due to factors beyond our control, such as customs clearance, local postal services, weather conditions, or logistical delays.

4. Shipping Costs

  • Shipping costs are calculated and displayed at checkout before the order is completed.

  • Prices may vary based on destination, package weight, and shipping method.

5. Customs, Duties, and Taxes

  • International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

  • These charges are not included in the product price or shipping cost and are the sole responsibility of the customer.

  • FORVELI is not responsible for delays or additional charges caused by customs authorities.

6. Tracking Information

  • Once your order has been shipped, you will receive a tracking number via email.

  • Tracking information may take a few days to become available or update, depending on the carrier.

7. Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate and complete shipping information.

  • FORVELI is not responsible for orders delayed, returned, or lost due to incorrect addresses provided by the customer.

  • Additional shipping fees may apply for reshipment.

8. Lost or Delayed Shipments

  • If your order has not arrived within the estimated delivery time, please contact us for assistance.

  • While we will do our best to help, FORVELI is not liable for delays caused by third-party carriers or customs processing.

9. Contact Information

For any shipping-related questions, please contact our customer support team:

📧 support@forveli.com